Privacy & Copyright Information
This document was last updated March 31, 2009.
Scope:
ACT Litigation Services (ACT) has developed the following privacy policy to protect individually identifiable information. This policy covers ACT and applies to all individually identifiable information that ACT obtains when a client uses an ACT service, including both the Offline Processing and the Online Review services.
ACT protects individually identifiable information as follows:
Disclosure:
ACT will not sell, trade, or disclose to third parties any individually (either client or ACT employee) identifiable information, derived from the use of any ACT service, (except as required by subpoena, search warrant or other legal process or in the case of imminent physical harm to the customer or others). When ACT uses other agents, contractors or companies to perform services on its behalf, ACT will ensure that the company protects the individually identifiable information consistent with this policy.
Security:
ACT has implemented technology and security features and strict policy guidelines to safeguard the privacy of identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
E-Mail Contents:
The Company will not read or disclose to third parties private e-mail communications that are transmitted using ACT services except as required to operate the service or as otherwise authorized by law.
Improper Conduct:
ACT may use individually identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Account Information:
ACT honors requests from clients for changes in account information, such as name and password and will correct any such information that is inaccurate.
Safe Harbor:
The United State Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions (FAQ) to enable U.S. companies to satisfy European Union (EU) law requirements for adequate protection of personal information transferred from the European Economic Area (EEA) to the United States. ACT adheres to the Safe Harbor Principles outlined below.
Privacy Principles:
The privacy principles in this policy are based on the Safe Harbor Principles.
Notice and Choice:
ACT does not collect personal information directly from individuals in the EU. Personal information may exist in e-discovery information that is provided to ACT from an EEA organization for processing. To the extent permitted in the Safe Harbor Agreement, we reserve the right to process personal information in the course of providing E-discovery ASP hosting services to our clients without the knowledge of individuals involved.
Onward Transfers and Disclosures to Agents:
ACT will not knowingly disclose an individual’s personal information to third parties, except when one or more of the following conditions is true:
- We have the individual’s permission to make the disclosure.
- The disclosure is required by law or professional standards.
- The information in question is publicly available.
- The disclosure is reasonably necessary for the establishment or defense of legal claims.
Data Security:
ACT takes data security seriously and has put in place appropriate physical, electronic, and procedures to safeguard and secure the information we process.
Data Integrity:
ACT will use personal information only in ways that are compatible with the purposes for which it was collected, which is in the confines of e-discovery usage.
Access:
Upon request, ACT will grant individuals reasonable access to personal information that it holds about them. In addition, ACT will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.
Enforcement:
ACT utilizes the self-assessment approach to assure its compliance with our privacy statement. ACT periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented, and in conformity with the Safe Harbor Principles.
Changes in Practices: ACT will keep this policy current and will inform you of any changes that we make.
Contact Information:
ACT welcomes your comments regarding this privacy statement; please contact us at:
- (661) 284-6401